18 Jobs in Columbia, SC
Spectraforce Technologies is Hiring a Support technician Near Columbia, SC
Title : Workstation Support Technician
Duration : 12 Months, likely extensions
Location : Columbia, SC
Pay Rate : $20 per hr W2
C2 clearance eligibility required.
Required Education : Associate Degree in Computer Science, Information Technology, or other job related field. or 2 years of job related work experience.
Required Work Experience : See Education.
Preferred Licenses and Certificates : A Certification
Preferred Work Experience : 1 year-of technical operations support experience.
Required
- IT customer service
- Desktop Deployment
- Strong Communication Skills
- Self Motivated
Day To Day : This position could be building, backing up data, installing software, and deploying new workstations to users in our environment.
Soft Skills : Customer service and communication are the biggest skills needed in this role since we directly work with keeping users productive.
Duties :
Responsible for the installation and configuration of workstation software and hardware for IT users. Learns to identify proper documented procedures and scripts used for troubleshooting end user problems.
Performs software updates and handles moves, computer setup and peripherals from site to site.
40% Maintains workstation hardware and software. Replaces hardware that has become faulty and corrects software issues.
May order replacement parts and track status / inventory of items. Ensures tools and equipment are licensed and approved by IS purchasing.
20% Complete data backups and restorations for users. Assists customers / users and answers questions regarding their equipment.
May perform software testing and evaluation of new software and hardware prior to production.
Required Skills and Abilities :
Strong customer service skills. Able to identify and follow proper documented procedures and scripts used for troubleshooting problems.
Able to provide Tier II support to IT users for basic software and hardware of end-user computing and desktop-based LAN systems.
Required Software and Other Tools : Familiarity with computer and workstation equipment.
Work Environment : Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.
Routine transporting of items up to 30 lbs. Transporting items up to 70lbs on occasion.
Last updated : 2024-04-24
Job Summary
Full Time
$45k-59k (estimate)
04/26/2024
07/25/2024
spectraforce.com
Raleigh, NC
500 - 1,000
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The job skills required for Support technician include Troubleshooting, Customer Service, Computer Science, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Support technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Support technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Support technician positions, which can be used as a reference in future career path planning. As a Support technician, it can be promoted into senior positions as an Applications Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support technician. You can explore the career advancement for a Support technician below and select your interested title to get hiring information.
If you are interested in becoming a Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Technician job description and responsibilities
The Support Technician must offer technical assistance to clients and analyze technical requirements.
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The Support Technician should be able to help customers facing trouble understanding how certain hardware or software works.
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Maintains the computer and network systems of an organisation.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Technician jobs
Provide plant wide support both desk side and via remote correspondence.
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As computers and software become more complex, support technician will be needed to provide technical assistance to customers and other users.
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A technical support should be able to work calmly when under pressure.
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Gaining this skills set can enable a support technician to command higher wages from employers.
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Step 3: View the best colleges and universities for Support Technician.
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